SMS are the same as text messages you send every day. We offer this service to provide additional convenience directly to your cell phone.
Since most people check their phone several times per day it has become the most preferred method to receive updates about order status, tracking, and other important information without the need to open your email.
Special offers, secret deals and new product launches are just a few reasons people love to keep in touch with us my SMS. Plus, many times that special flash deal sent by email ends up in your junk folder and you miss the big sale.
When you receive an SMS alert, we automatically apply the discount to your shopping cart! Now you’re one tap away from scoring that sexy deal quickly.
We generally send a special alert 3-4 times per month. We reserve contacting you this way for special announcements based on your shopping history with that we feel you will not want to miss.
For any reason you are not interested in getting updates from SexyShoes opting out is simple. Just respond with the word “Stop” to any of our messages.
You will then be opted out. If you wish to join again, call or live chat with us and we can get you back to receiving special offers.
Yes it is! Sexyshoes and our affiliates will NEVER share your telephone or email provided to us for the purpose of additional unwanted solicitation. We follow strict guidelines set by the FCC (Federal Communications Commission)
You may view our privacy policy by tapping here.
If you have any questions or concerns, we are always here to help. You may email us at helpdesk@sexyshoes.com, Live Chat during normal business hours, or call our office at 239-307-4953.
We are happy to help you Stay Sexy with us!
You should receive your welcome message and discount code within a few moments. Currently only residents of the U.S.A. are eligible. No response will be sent to Int’l numbers at this time. If you enter a non-cellular number a welcome message cannot be delivered.
U.S. residents who have previously unsubscribed will not receive the welcome message. To opt back in just reply “start to any previously received message from Sexyshoes.
If you still have not received a confirmation message then contact us via live chat, email, or phone with provided cell phone number and our team will assist in unblocking your number. We follow strict FCC rules for your protection and privacy.
Tap here to visit our order look page. Enter the email used during purchase and we will send a 60 day order history to your email.
Visit our tracking page here and get updates on your order until it delivers. You will need the order # and email provided during purchase or the tracking number from your order confirmation notification.
You may use our order look up feature if you don't have that information available or made your purchase as a guest.
We sometimes have products in different fulfillment centers. If you see multiple order numbers with an extension that indicates items are shipping separately and will have their own tracking information.
Click on each order number to see the products, tracking, and current status for items shipped separately. No more looking at multiple email tracking notifications for orders placed with SexyShoes!
NO-HASSLE returns is what SexyShoes provides our customers. Start a return by tapping here and you will be prompted for your order number and zip code to begin a return.
We will email you the label for the items which you select for return to be used at your convenience. All return information can be reviewed on the returns information page.
You bet we do! We give some of the highest spend credits for every dollar spent!
We encourage you to sign up immediately to start earning Sexy Reward points that will give you free shipping credits after your first order. Keep a look-out for double point specials as well. We are always rewarding our top-loyal customers with the best products and unbelievable special offers!
Learn more about or rewards program and sign up by tapping here.
Absolutely! Your information, orders, and privacy are top priority. All of our packages are sent in plain boxes or white plain garment bags. The senders name will reflect Good Monkey, LLC. Your credit card will be billed as Good Monkey LLC so don't be alarmed when you receive your statement. That's SexyShoes just being discreet while adding another level of discretion and privacy protection.
