Order Management Center

SexyShoes wants you to have a shopping experience like no other. We are committed to providing you world class service before and AFTER your purchase.

No hassle 60-Day returns, easy order look-ups, and full tracking visibility are just a few taps away.

TRACKING & ORDER INFORMATION

How To I Get My Order Number Used During Purchase?

 Tap here to visit our order look page. Enter the email used during purchase and we will send a 60 day order history to your email.

How Do I Track My Orders And Get Status Updates?

Visit our tracking page here and get updates on your order until it delivers. You will need the order # and email provided during purchase or the tracking number from your order confirmation notification.

You may use our order look up feature if you don't have that information available or made your purchase as a guest.

Why Is My Order Number Listed Multiple Times On The Tracking Page?

We sometimes have products in different fulfillment centers. If you see multiple order numbers with an extension that indicates items are shipping separately and will have their own tracking information.

Click on each order number to see the products, tracking, and current status for items shipped separately. No more looking at multiple email tracking notifications for orders placed with SexyShoes!

How Do I Make A Return?

NO-HASSLE returns is what SexyShoes provides our customers. Start a return by tapping here and you will be prompted for your order number and zip code to begin a return.

We will email you the label for the items which you select for return to be used at your convenience. All return information can be reviewed on the returns information page.

Do You Have A Loyalty Rewards Program?

You bet we do! We give some of the highest spend credits for every dollar spent!

We encourage you to sign up immediately to start earning Sexy Reward points that will give you free shipping credits after your first order. Keep a look-out for double point specials as well. We are always rewarding our top-loyal customers with the best products and unbelievable special offers!

Learn more about or rewards program and sign up by tapping here.

Do You Ship Discreetly?

Absolutely! Your information, orders, and privacy are top priority. All of our packages are sent in plain boxes or white plain garment bags. The senders name will reflect Good Monkey, LLC.

Your credit card will be billed as Good Monkey LLC so don't be alarmed when you receive your statement. That's SexyShoes just being discreet while adding another level of discretion and privacy protection.

TECHNICAL

Why is the website product code different to my delivery note?

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I've forgotten the account password, how do I reset it?

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How can I make changes to the details on my account?

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Why aren't I receiving emails or newsletters from you?

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COMPANY

What payment methods can I use to pay for my order?

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How do I pay using Apple pay?

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What should I do if I’ve been overcharged for my order?

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How do I use PayPal as a payment method for my order?

Ut aliquam oporteat mei, in aeque indoctum est, philosophia intellegebat no vim. Soluta sensibus mnesarchum quo an, option phaedrum vis eu. Ea vis soluta sanctus splendide, est an mutat malis detraxit. Eam dicant facete singulis ad. Illud audiam pri ex, ut ius tota voluptua, vis omnesque abhorreant no. Ad mel enim minim aeterno.