We
try to keep as much inventory on hand as possible, but because of high
demand on some products, we may place items on backorder for you.
Also, we have created drop ship relationships with some of our suppliers
to insure the fastest possible delivery times to you. Backorders usually
take from 1 to 4 weeks to reach you. If we find that a product exceeds
these delivery estimates, we will contact you. We never charge your card
unless the merchandise has been shipped.
There is no
charge for equal value exchanges, except for
International Orders (See
Below). If you need a larger or smaller size or want to exchange for a different color or
style of the same price, simply return the shoes as above. You pay the shipping back to
us; We will pay to ship them back to you via UPS ground or Parcel Post. If you need them
back 2nd DAY AIR, enclose 7.50 extra per item.
INTERNATIONAL ORDERS:
May be
returned as stated above except you pay the shipping both directions each and every time.
BACK ORDERS:
We carry a huge inventory in our main warehouse but because of high
demand on certain products, we will automatically backorder out-of-stock
items for you. Delivery is usually from 1 to 4 weeks. To check for item
availability, please call us at 800-716-8617.
SHIPPING
REDIRECTION OR REFUSED SHIPMENTS:
If for any reason, that your package is re-directed from the original
Invoice Ship To Address, you will be charged a fee of $ 10.00 per package,
per redirect. This is a non-refundable charge.
STANDARD SHIPPING:
Our flat $ 8.95 per order shipping /
handling charge covers UPS Ground Service or Parcel Post to any address within the 48
states, FOR ANY NUMBER OF ITEMS on one order to one
address.
EXPEDITED AIR
SHIPPING:
UPS Air shipping is available to any street address within the 48 states (NO PO BOXES)
for an additional charge.
UPS Next Day Air orders are shipped via UPS Next Day Air Saver for
an additional charge. If you require
delivery by noon, please let us know, additional charges will be applied. We
can supply tracking numbers if you provide us with a valid email address.
Canadian Orders:
Standard shipping charges of 8.95 per order plus 6.00 per item.
HELPFUL
HINT:
BE SURE TO PROVIDE US WITH A VALID EMAIL ADDRESS OR PHONE NUMBER SO THAT
WE CAN CONTACT YOU WITH ANY QUESTIONS CONCERNING YOUR ORDER.
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