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We try to keep as much inventory on hand as possible, but because of high demand on some products, we may place items on backorder for you. Also, we have created drop
ship relationships with some of our suppliers to insure the fastest possible delivery times to you. Backorders usually take from 1 to 4 weeks to reach you. If we find that a product
exceeds these delivery estimates, we will contact you.
Free Shipping Promotions are for ground, domestic USA shipping addresses only. Non-USA addresses may be charged separately for shipping after the original transaction. Email notification will provide you with the option of cancelling your order.
There is no charge for equal value exchanges (USA Only), For International and Canadian Orders (See Below). If you need a larger or smaller size or want to
exchange for a different color or style of the same price, simply return the shoes as above. You pay the shipping back to us; We will pay to ship them back to you via UPS ground or
Parcel Post. If you need them back 2nd DAY AIR, enclose 7.50 extra per item.
INTERNATIONAL & CANADIAN ORDERS: Upon delivery, you will be responsible for paying for all applicable duties and/or taxes for your order. If packages are refused
upon delivery, the customer will be responsible for all duties/taxes, return shipping and a restocking fee. Original shipping cost will not be refunded. Orders returned for fitting
reasons are accepted in original condition only. A restocking fee may be applied. You pay the shipping both directions each and every time.
BACK ORDERS: We carry a huge inventory in our main warehouse but because of high demand on certain products, we will automatically backorder out-of-stock items
for you. Delivery is usually from 1 to 4 weeks. To check for item availability, please call us at 800-716-8617.
CANCELLATIONS:
All orders that are in-process are subject to cancellation fee's. Orders already shipped will incur additional fees for re-stocking, packaging, and handling.
SHIPPING REDIRECTION OR REFUSED SHIPMENTS: If for any reason, that your package is re-directed from the original Invoice Ship To Address, you will be charged a fee of $
10.00 per package, per redirect, plus appropriate cancellation fees. This is a non-refundable charge.
STANDARD & PRIORITY SHIPPING :
Our Shipping & Handling charges covers UPS/FEDEX Ground Service or Parcel Post to any address within the 48 states,on
one order to one address.
EXPEDITED AIR SHIPPING: UPS Air shipping is available to any street address within the 48 states (NO PO BOXES)
for an additional charge.
UPS Next Day Air orders are shipped via UPS Next Day Air Saver for an additional charge. If you require delivery by noon, please let us know, additional charges will be
applied. We can supply tracking numbers if you provide us with a valid email address.
Canadian Orders: See Shipping Charges
HELPFUL HINT:
Be sure to provide us with a valid email address or phone number so that we can contact you with any questions regarding your order.
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